FAQ’s

FAQ

1.How  to create user id in tnurbanepay portal?

Kindly visit  https://tnurbanepay.tn.gov.in/  and Choose new user registration  button it  will ask citizen name, email ID , Mobile no , password , date of birth ,  gender , Municipality name and address etc., then click submit button it will create user id and message send to your  registered mobile. Enter new user activation code and login into the tnurbanepay portal.

2.How to pay my dues without creating user id?

Kindly visit  https://tnurbanepay.tn.gov.in/  and choose QUICK payment option without login and choose Make payment for Property tax  ,Water Charge, Professional Tax , Non Tax etc., Choose the Municipality or Corporation and then choose New assessment no or old assessment no, it will show  pending dues and payment history etc. Wherein you can pay your dues

  1. How to get new water supply connection?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request-Service request option and then enter Ulb name ,  Service Category Water supply ,Service name New connection water Supply, Mobile no, Applicant details etc then Click submit button, it will generate service request no for your reference.

  1. How to get new Under Ground Drainage (UGD) connection?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request -Service request option and then enter Ulb name, Service Category Water supply , Service name New connection of UGD, Mobile no , Applicant details etc then Click submit button  it will generate service request no for your reference.

  1. How to renew my Trade license in Online Portal?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request -Service request option and then enter Ulb name ,  Service Category Trade license  , Service name Trade license renewal, Use search button and enter Trade license number and enter Mobile no, Applicant details etc then Click submit button  it will give service request no.

  1. How to get New Trade license in Online Portal?

  Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request-Service request option and then enter Ulb name ,  Service Category Trade license  ,Service name New Trade license request,  enter Trade applicant address ,Mobile no, Applicant building details, trade detail  etc then Click submit button  it will give service request no.

  1. How to apply New Profession Tax in Online Portal?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request -Service request option and then enter Ulb name ,  Service Category Profession Tax  , Service name New Assessment Request Profession Tax  request   ,  enter Profession Tax applicant address , Mobile no , Applicant building details , Half yearly income  detail  etc then Click submit button  it will give service request no .

  1. How to download birth/Death certificate in Online Portal?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose Services  – Birth Death details  – Print Birth Certificate / Death certificate and then enter Ulb name, Date of Birth, Sex, Language Type etc., then Click submit button  it will  display Birth Certificate /Death certificate select and download the certificate.

9.How to print receipt in online?

      Kindly visit  https://tnurbanepay.tn.gov.in/  and Choose QUICK payment option  and choose Make payment for Property tax, Water Charge, Professional Tax, Non Tax etc., Choose the Municipality or Corporation and then choose New assessment no or Old assessment no it will show dues and payment history etc., Choose Payment History, view and print it.

  1. How to apply for new building application?

 Refer FAQ1, created user id, password through login https://tnurbanepay.tn.gov.in/  portal Choose My Request -Service request option and then enter Ulb name ,  Service Category Building plan Management , Service name Planning Permission with Building  license request,  enter Trade applicant address, Mobile no , Applicant building details   etc then Click submit button  it will give service request no.