E-Governance

Urban Tree Information System (UTIS)

Urban Tree – An integrated e-Solution for ULB’s

E-Governance

Computerization and E-Governance

E-governance at Tirumangalam Municipality is aimed to provide on-line citizen services, information to all hierarchies and monitor the performances. It is in practice that citizens are approaching the respective Urban Local Bodies to pay their revenues, get Certificates, approvals for construction of Building and run a business, etc.

Adopting E-governance, the above activities are simplified and made possible at their Information and Facilitation counter at the Municipality.

By E-governance, the services of Tirumangalam Municipality can be made Easy, Transparent, Accountable and Quick. The Citizens may be informed about their dues and revenue generation will be faster and easier.

 

 

 

 

 

 

 

 

 

 Phase I Modules

  • Birth and Death Registration
  • Property Tax
  • Water Supply
  • Profession Tax
  • Non Tax Items
  • Under Ground Drainage
  • Trade License
  • Financial Accounting
  • Citizen facilitation Center
  • Citizen Portal
  • Grievance Redressal
  • System Administrator

Phase II Modules

  • Agenda
  • Assembly Questions and Answers
  • Integrated Personnel Management System
  •  Legal
  • Asset Booking Asset Management
  • Audit
  • Building Plan
  • Employee Self Service
  • E-office
  • Hospital Management
  • Procurement
  • School Management
  • Solid Waste Management
  • Vehicle management
  • Ward Works

Application Features

  • Single login
  • Unique User ID
  • Role based solution
  • Workflow based
  • Biometric login
  • Dashboard
  • Citizen Portal
  • Bi-lingual
  • Audit Trail enabled
  • Integrated with single window system
  • High Availability (24×7)
  • SMS and email enabled
  • Multiple Delivery Channels
  • Integrated with Payment Gateway
  • Integrated with Common Service Centre
  • Access Security through UID,PWD, Biometric enabled Service Oriented Architecture

Benefits to Citizen 

  • A transparent system with visible accountability from the Department  Convenience in interaction with the Department
  • To get timely services and accurate information about his queries relation to services provided and participation in matters relating to them.
  • To get timely services and accurate information about his queries relation to services provided and participation in matters relating to them.
  • Minimum turnaround time in receiving a service
  • Availability of a virtual interface (anywhere, anytime interface like internet) with the department than a physical interface
  • Efficient mechanism for Grievances redressal and filing appeals
  • Speedy disposal of appeals
  • Elimination of discretionary human interface in the decision making processes while dealing with the public.