Citizen Charter
AIMS OF THE CHARTER
- To render expenditious and quality service
- Fixing time schedule for rendering Civic Services
- To Improve the transparency and efficiency of administration
STIPULATING TIME LIMITS FOR PROMPT DIS DISCHARGE OFDUTIES
- A) HOUSESERVICE CONNECTION
| Issue of Application |
At the Information counter whenever demanded on payment of Application cost Rs.100/- |
| Receipt of application |
Immediately at the Information counter |
| Intimation to remit the estimated connection charges |
15 days |
| Sanction Order forhouse service connection and execution of work |
30 days |
| Drinking water supply through lorry |
within24 hours |
| Repairs toHouse serviceConnection |
7Days |
| Leakage or Repair in Main Pumping |
Within 2 Days |
| Complaints about pollution of drinking water |
10 days |
| Repair to Public Tap |
2 Days |
| Replacement of Defective Water supply meters |
15 Days |
|
- RECTIFICATION OF DEFECTS
| Repair or Block in Main Drainage Pipe |
7 Days |
| Repair in the Huge Drain’s Connection of Darinage |
3 Days` |
| Septic Tank Cleaning |
3 Days |
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- MAINTANANACE OF ROADS AND PAVEMENTS
| Replacements of manhole covers |
3Days |
| Decision on application of Road cutting |
7 Days |
|
D.STREET LIGHTS
| Replacing or Repairing Bulbs/Tube inthe main Roads |
2 Days |
| In the interior Street |
3 Days |
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E.LICENCE UNDER PUBLIC HEALTH ACT
| Issue of apllication and Receipt of application with fees then&there |
Information Centre |
| Issue of Licence |
30 DAYS |
| Issue of Renuel Applications and Receipt of Applications with Fees |
information Centre |
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F.PUBLIC HEALTH
| Complaints on Cleaning of Public Places and roads |
2 Days |
| Complaints about non clearence of rubbish from dust bins |
1 Day |
| Information about cholera and other Communicable diseases |
with in 24 days |
| Issue of Birth & Death Certificates |
7 Days |
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F.BUILDING LICENSE
| Issue of apllications and Receipt of Fees then&there |
Information Centre |
| Acknowledgement for Receipt of application |
Information Centre |
| Issue of Building License |
30 days |
|
- PROPERTY TAX
| To gather Particulars regarding assesment |
In the Information Centre |
| Receipt of application for inclusion in the monthly list of assesment |
In the Information Centre |
| Orders of Levying Tax |
within 15 days |
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