Urban Tree Information System (UTIS)
“An integrated e-Solution for ULB’s”
Vision:
“To make all Urban Local Body Services accessible to the common man from anywhere,anytime through various service delivery outlets and ensure efficiency,accuracy, transparency speedy & reliability of such services, at affordable costs to the basic needs of the common man in the State of Tamil Nadu”.
Sirkali Municipality aims to provide almost all the services in the form of digital and online to the officials and citizens.
Accordingly,Sirkali Municipality has implemented an e-Governance activity to provide various services to the citizens through many channels viz collection centers, web portal, mobile app, handheld devices with view to reach out the citizen at grassroots level. Out of all services e-Governance is one of the best.
At the same, the e-Governance facilitates the administration to provide prompt services to public andto monitor the administration by the authorities and top level management at any point of time.
In order to enable the services the following major services have been implemented in phased manner.
Phase-I:
- Birth and Death Registration
- Property Tax
- Water Supply
- Profession Tax
- Non Tax Items
- Under Ground Drainage
- Trade License
- Financial Accounting
- Citizen facilitation Center
- Citizen Portal
- Grievance Redressal
- System Administrator
Phase-II:
- Agenda
- Assembly Questions and Answers
- Integrated Personnel Management System
- Legal
- Audit
- Building Plan
- Employee Self Service
- E-office
- Procurement
- Solid Waste Management
- Vehicle management
- Ward Works
Application Features
- Dashboard
- Citizen Portal
- Bi-lingual
- Audit Trail enabled
- Integrated with single window system
- High Availability (24×7)
- SMS and email enabled
- Multiple Delivery Channels
- Integrated with Payment Gateway
- Integrated with Common Service Centre
- Access Security through UID,PWD, Biometric enabled Service Oriented Architecture
Benefits to Citizen
- A transparent system with visible accountability from the Department Convenience in interaction with the Department
- To get timely services and accurate information about his queries relation to services provided and participation in matters relating to them.
- To get timely services and accurate information about his queries relation to services provided and participation in matters relating to them.
- Minimum turnaround time in receiving a service
- Availability of a virtual interface (anywhere, anytime interface like internet) with the department than a physical interface
- Efficient mechanism for Grievances redressal and filing appeals
- Speedy disposal of appeals
- Elimination of discretionary human interface in the decision making processes while dealing with the public.
Benefits to employees – G2G
- Greater transparency and accountability in the system to bring credibility to the intra-departmental processes Simplification of Administration of the department
- Simplification of Administration of the department
- Strengthen the head count in the service delivery front to avoid backlog and delivery of services in front line offices
- Capacity Building of the Key Resource Persons through extensive training on Technical lines and strengthening the institutional capacity building framework
- Performance incentives for motivation of the Project Team and the Operational Team
- In-house training facility
Business to Business Groups / Private Partners – G2B
- Minimum physical interface with the department. Online mechanisms to make the procedures convenient and hassle free.
- Provision of correct, updated reliable information on the performance of municipal
- Simplified and convenient procedures for quality service delivery mechanism and payment arrangement Convenient ways of grievances redressal
- Speedy adjudication of disputes and disposal of cases.
Benefits to the Elected Representatives – G2E
- Right information on the activities of local bodies, helps in better participation in the administration
- Management Information System helps as a tool for better decision
- Transparency in the administration
Benefits to Government – G2G
- Efficient administration of internal offices procedures and department functions.
- Efficient administration and enforcement of acts, rules and procedures
- Delivery anywhere anytime services to the citizens
- Make more services available online to the citizens and business groups
- Easy and convenient mechanism for document archival, storage and retrieval
- System assisted decision making through MIS
- Provisions for simplifications in the processes and function of the department for stakeholder benefits and administrative convenience
- Enhancement in the local bodies revenue through better collection
- Monitoring of defaulters and increasing tax net
- Dashboard
The latest initiative:
The chief Minister of Tamil Nadu in the year 2024 has officially inaugurated the “Self Certification Scheme for Building Plan Approval” in 2500 square feet in land and 3500 square feet for construction of residential building. It is a very innovative scheme introduced in Tamil Nadu as pioneer in India.In this scheme the order will be given immediately.
In this scheme applicant may apply in the Single Window Portal with all relevant documents then the applicant needs to pay the fees prescribed by the concerned ULBs. Once fees are paid, then the approval given instantly order can also be downloaded in the portal.
The concerned ULB shall make post inspection in site and scrutinizing the documents, if any fault or forgery found in the site or documents then order will be cancelled with issuing suitable reasons to the applicant.
To reach out us:
| Office mail ID | commr.sirkazhi@tn.gov.in |
| Website for Municipality | https://tnurbantree.tn.gov.in/sirkali/ |
| Online payment portal | https://tnurbanepay.tn.gov.in |
| Mobile app | Type ‘TN URBAN eSEVAI’ and download from Google Play Store |