PROCEDURE FOR AVAILING VARIOUS SERVICES, OBTAINING LICENCES FROM THE MUNICIPALITY INCLUDING THE FEES IF ANY, TO BE REMITTED

WATER SUPPLY CONNECTION

Details	Time Schedule/ response
Water Supply: (Subject to availability of sanctioned strength of HSC s ) a) Issue of application for new water supply house service connection	At the Information Centre on all working days on the spot.
b) Receipt of filled applications with fees	At the information centre on all working days
c) Issue of acknowledgement	On the spot
d) Intimation to the applicant on rectification of defects noticed in the application	Within one week
e) After rectification of defects, issue of notice / chalan for remittance of fees for water supply connection	15 days.
f) Effecting Water Supply House service connection	30 Days from the receipt of application
II Complaints / Defects: 1. Replacement of defective meter.	Within 24 Hours
2. Rectification of pollution in drinking water supply	Within 24 Hours
3. Arresting of Leakage of water in the mains	Within 24 Hours
4. Minor repairs	2 Days
5. Major repairs	3 Days
6. Repairs to hand pumps	3 Days
7. Repairs to public fountain	2 Days
8. Repairs to India Mark 2 pumps/ Bore Wells	7 Days
9. Deficiency in chlorinating	24 Hours
10. For prevention of Fire	At once
III Special Demand: 1. Supply of water through lorry Tanker	Within 24 hours, if piped water supply is interrupted
2. Supply of water through lorry for Marriage / Festival	One day prior the function

Every assessed should be given details in the self-assessment return for fixation of new assessments and improvement of existing buildings. After receipt of the above self-return revenue official assess the Property tax on the basis of the details given in the self-assessment return.
New Professional tax is assessing on the submission of half year income return filled by the traders. Every half year demand notice for Property tax and Profession tax is serving in April and October month to assesses. Tax should be paid within fifteen days after receipt of demand notice at computerized collection center.
After purchase of concerned building purchaser should submit original purchase document to revenue inspection or revenue assistant for verification of Xerox copies. Then the true copy of document and transfer application handed over at information center.

Response time for service / Grievance redressal

S l. No	Details	Time Schedule
A	Assessment of Property Tax:
1.	Information regarding the assessment of Property Tex	At information Centre on the spot
2.	Issue of acknowledgement for self assessment return	At information Centre on the spot
3.	Application for inclusion in the assessment register	At information centre on the spot
4.	Assessment Order for new and improvement to the existing Building	15 Days
b)	Name Transfer
	Issue of form / acknowledgment.	At information Centre on the spot
	Issue of Orders	15 days
(a)	Issue of Certified Copies
1	Receipt of Forms and issue of acknowledgment	On the spot at informant counter
2	Receipt of fees	At information centre on the spot
3	Issue of copies	7 Days
b)	Settling tax complaints	15 Days
	(Note: If any facility had been made on line the information may be furnished here suitably altering the details and time schedule
c)	Vacancy remission	30 Days

PAYMENT OF TAX, FEES

Taxes: All Taxes can be paid through the Facilitation Counter, office collection counter. The Tax can be paid either by cash or Demand draft drawn in favor of the Commissioner, Rameswaram Municipality payable at, Rameswaram.

Fees: Rameswaram Municipality collects fees for various services rendered by the municipality. The fees (rates) presently levied by the municipality shown in the citizen charter.

These fees can be remitted at the office counter.

ALL LICENCES INCLUDING TRADE, BUILDING LICENCES

OTHER TRADES LICENSING:

The Traders to get the License from the Municipality for running the Dangerous and Offensive Trades.

The Sanitary Inspector, Sanitary Officer and Commissioner of Municipality is responsible for issue the license.

Function:

To inspect each and every trade to fix license fee and also issue the license.
Every trade verified thoroughly and then issue the license (or) renewed the license.
Strictly instructed the Traders to avoid inconvenient to the public when running the trades.
To collect the belated from the Trades which are not remitted the Fixed rate of license fee.

TOWN PLANNING - BUILDING LICENCE

Functions / Services

The permission is given by the Local Planning Authority for the new building construction, Roof conversion, and additional constructions.
After obtaining the prior approval of Deputy Director of Town and Country Planning, Dharmapuri / Director of Town and Country Planning Chennai. The permission is given by the Local Planning Authority for this item of layouts and sites.
Actions are taken, against to the unauthorized constructions, violation and deviations of building and encroachments and unauthorized installations.
Master plan and detailed development plans are prepared and sanctioned by the Deputy Director and Director of Town & Country Planning and also than plans are implemented and executed by the Local Planning Authority of this town.
After the approval of Local Planning Authority, the license is issued for installations.

The Town Planning Inspector is entrusted with the responsibility of Town Planning activities. The branch looks after regulation of building activities / layout and other planning permissions. The planning permission is granted by Local Planning Authority headed and the Building permission is granted by the commissioner.

Approval of Building Plan and issue of Building License

SI. No	Details	Time Schedule
1	Issue of application forms / Remittance of fees	At the Information Centre on all working days – at once
2	Issue of acknowledgement	At the information centre – at once
3	Intimation to the applicant on rectification of defects noticed in the application	10 Days
4	Suggestions to the applicant for rectification of defects	10 Days
5	After rectification of defects, issue of notice / challan for remittance of fees for building licenses	10 Days
6	Issue of Building License: Application for renewal of building license	At Information Centre – at once
7	Renewal of building license	7 Days
8	License to Licensed Surveyors	7 Days
9	Removal of encroachment in Roads and municipal properties	7 Days
10	Issue of survey extracts	7 Days

LAYOUT APPROVAL

REPAIRS TO VARIOUS SERVICES PROVIDED BY THE MUNICIPALITY

SOLID AND LIQUID WASTE REMOVAL

WATER SUPPLY FOR SPECIAL OCCASIONS

RESERVATION FOR TRAVELER'S BUNGALOW, KALYANA MANDAPAM AND OTHER SIMILAR SERVICES

ANIMAL CONTROL

BIRTH AND DEATH REGISTRATION AND ISSUED OF EXTRACT

Birth & Death events occurred in Municipal area should be registered within 21 days to the concern birth and death registration units.
Child name should be registered with in a year by the parents only
Delayed registration of Birth & Death will be registered with the penalty of Rs.2/- for with in 30 days and Rs.5/- for with in a year.
After a year the events may be Registered with the order of the Judicial Magistrate with penalty of Rs.10/-
In municipality from 1990 onwards the events are documented at computer
Extracts are prepared in the computed and issued through the Information Centre.
Nick name (or) alias name should not given during registration of Birth & Death
To insist the private practitioner to give the information of Birth & Death to the Register as early as possible
Do not insist on recoding cause of death in extract for death certificate
Birth & Death should be registered in the occurrence place only
The extract can be received by the person or in mail with the correct authorization.

Details	Rate of fees (Fill up this column for all items)	Time Schedule
Registration of Birth From the Date of Birth 1. Within 21 days	No Fees	At once
2. up to 30 days	R s. 2/-	At once
3. From 30 days up to 1 year	R s. 5/-	3 days
4. More than 1 year (with court order)	R s. 10/-	7 days
I. Registration of child’s Name in the Birth Register		At once
1. From the date of Birth up to 1 year	No Fees	At once
2. More than 1 year	R s. 2/-	3 days
II. Registration of Death From the date of death. within 21 days	No Fees	At once
1. up to 30 days up to one year	R s. 2/-	At once
2. From 30 days up to one	Rs. 5/-	3 days
year
4. More the 1 year (with Court Order)	Rs. 10/-	7days
III . Birth / Death Certificates Remittance of fees for First copy	Rs. 10/-	3 days
Additional copy / each additional copy	Rs. 5/-	3 days